If you are struggling to log in, we’ve compiled some tips which might help you.

Your online account

If you have a Child Trust Fund, Junior ISA, Lifetime ISA or Stocks & Shares ISA, we’ll text you a security code, so make sure you have your mobile phone to hand. Looking for your Over 50s Life Cover or Adult savings product?

or

Register for an online account

Register for an online account if you already have a product with us

Setting up your online account

If you’ve already got a OneFamily product, setting up your online account should only take a few minutes. You’ll need an email address and a mobile phone.

Our online account is currently available to Junior ISA, Child Trust Fund, Stocks & Shares ISA and Lifetime ISA customers. We’ll be expanding this to our other products soon.

If you’ve got an Adult Savings & Investment product or Over 50s Life Cover policy, you can continue to use your existing online servicing account.

Log into my servicing account Set up a servicing account

Help with logging in

Online accounts are currently available to Junior ISA, Child Trust Fund, Stocks & Shares ISA and Lifetime ISA customers

Log in

If you’ve got an Adult Savings & Investment product or Over 50s Life Cover policy, you can continue to use your existing online servicing account.

Log in

We’ll be making more products available for our online account soon, so we’ll let you know when this becomes available for your product

It's easy to see how your money is performing in your online account

Let’s get your online account set up

Before we set your online account up, please let us know if you’re the Parent/Guardian of a child with a Child Trust Fund, or if you’re a teenager and want to take control of your Child Trust Fund

I'm a parent/guardian

I'm a teenager

Let’s get your online account set up

Before we set your online account up, please let us know if you’re the Parent/Guardian of a child with a Junior ISA, or if you’re a teenager and want to take control of your Junior ISA

I'm a parent/guardian

I'm a teenager